Contact Us

For Emergencies


Dial 911!


If you are unable to call, or fear that doing so may result in harm to yourself or others, you can send a text to "911." However, a voice call is preferable if you are able to do so safely.



For Non-Emergent Inquires or Requests

(304) 586-0246



Emergency Management

Frank Chapman


(304) 586-5370 - Option 2


Email Frank Chapman


E-911 Deputy Director

Kris Gibson


(304) 586-5370 - Option 4


Email Kris Gibson


Mapping and Addressing


(304) 586-5370 - Option 1


Email Mapping and Addressing


Career Opportunities

Putnam County Office of Emergency Management periodically has opening for qualified individuals. Please complete an application to begin the process.


Download Application

Office of Emergency Management

The mission of the Office of Emergency Management is to lead Putnam County to prepare for, prevent, respond to, and recover from disasters.  The Office's mission is to reduce the loss of life and property; minimize suffering and the disruption caused by disasters; prepare the County to address the consequences of terrorism; and serve as the County's portal for emergency management information and expertise.

In times of emergency or disaster, the Office of Emergency Management coordinates the response of county agencies ensuring the most appropriate resources are dispatched to the affected area. We work with local governments, volunteer organizations and the private sector across Putnam County to develop disaster preparedness plans and mitigation projects, and provide training and exercise activities.


The Putnam County E-911 Center is a 24/7/365 emergency communications center that proudly serves the citizens, visitors and employees of Putnam County WV. The Putnam County emergency response area covers roughly 350 square miles with approximately 60,000 residents. Municipalities of Putnam County include Buffalo, Eleanor, Winfield, Bancroft, Poca, and Hurricane.


Putnam County E-911 dispatches for police, fire and EMS throughout the county to both emergency and non-emergency calls. The E-911 center consists of a 911 Director, 911 Deputy Director, Mapping and Addressing Coordinator, 10 full-time dispatchers and 7 part-time dispatchers. The E-911 center answers approximately 120,000 phone calls each year which results in approximately 40,000 CAD events being generated.


Putnam County has 8 V.F.D.’s and 1 paid department which lays in both Putnam and Kanawha counties. The fire departments of Putnam County account for roughly 3,500 responses each year.


Putnam County has its own countywide EMS service with 5 trucks strategically positioned throughout the county to allow for rapid response times in the event of illness or injury. Putnam County EMS accounts for approximately 7,500 responses each year.


Law enforcement in Putnam County consist of the Putnam County Sheriff’s Department, West Virginia State Police, Buffalo PD, Eleanor PD, Winfield PD, Poca PD and Hurricane PD. Each department works together to help provide top service to the citizens of Putnam County. All law enforcement in Putnam County accounts for approximately 40,000 responses each year.


For more information, explore our "More Information" box in the top right-hand corner of this page.

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NTAS Threat Level

We Are Weather-Ready

Ambassador of NOAA's Weather-Ready Nation initiative.


Putnam County 911 / Office of Emergency Management (OEM) is an official Ambassador of NOAA's Weather-Ready Nation initiative!


The Weather-Ready Nation Ambassador™ initiative is the National Oceanic and Atmospheric Administration’s (NOAA) effort to formally recognize NOAA partners who are improving the nation’s readiness, responsiveness, and overall resilience against extreme weather, water, and climate events.


Are you "Weather-Ready?"


Learn More